“At 9.3% CAGR, Global Electronic Health Records (EHR) Market Size to hit USD 52.98 Billion by 2027” – this is the headline of one of the many reports floating around the internet highlighting the massive growth that the EHR space is witnessing. Now, if you look at how the healthcare digitalization has shaped up, especially during COVID-19 where digital mediums like video call and e-prescriptions, e-documents became a norm, these reports seem to be the validation that electronic health record systems are here to transform the medical industry.
Advancements in the healthcare sector like telehealth, CRMs, and EHR software development, have a far reaching impact on the entire ecosystem. Right from patients and doctors to the entrepreneurs who launch these EHRs, every stakeholder gets to benefit from the model.
As we move ahead in the article, we will look into those benefits of EHR systems along with some operational elements like the types of EHR systems, how does EHR works, how to build an EHR system, the top features, and ultimately the EHR software development cost.
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EHR system development – the center of our article today – is the creation of Electronic Health Record. An electronic health record is a completely digitalized software that contains extensive information related to patients’ health. It typically includes:
When we talk about what is an EHR system, there is another term that generally comes up as an alternative – EMR. While often used interchangeably, there is a huge difference between electronic health records and electronic medical records.
Electronic medical record is a digitalized version of the patient’s chart stored inside a clinic. It contains the medical and treatment history of the patients during one practice. While EHRs are designed to be shared with labs and other health providers, EMRs are not allowed to be shared outside the clinic.
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In the healthcare space, there are primarily two types of electronic health record systems, both of which are vital for answering how to build an EHR system.
1. Physician hosted – This is the EHR type where the data is hosted on the physician’s servers. In this category, the physician is responsible for buying the hardware, software and maintaining it.
2. Remotely-hosted – Under these EHRs, the server lies outside the physician’s office. Meaning, they are not responsible for storing and managing the patients’ data. The benefit of this EHR type is that the medical practitioner only focuses on collecting information and not about managing the IT system.
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Now that you have some familiarity with the concept of EHR development, let us look into the advantages it offers to the three key stakeholders – businesses, hospitals, and patients.
The EHR market does not work in a ‘one size fits all’ mode. Every healthcare organization across regions and sizes have different EHR software requirements. This means, there is always a scope of innovation in terms of new business models.
Like any other software, EHRs also come with different monetization models which can range from subscription, free software with paid features, and pay per use. This wide range of monetization options makes it extremely profitable to invest in EHR system development.
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No matter which types of EHR systems you choose, they all come with the benefit of eliminating the need to manage paperwork like bills and reports. Every patient information can be found in the system within seconds. This level of digitalization that EHR promises also makes it easy for doctors to receive data from the lab, prescribe medicine, and track patients’ medical history.
Electronic health record software comes with detailed patient information – data analytics powered medical insights that inform the healthcare providers of incorrect dosages, adverse reactions, and the possible result of the drug interactions. The outcome of this lies in lowering the risk of malpractice and medical issues.
Every well-planned EHR system design is made up of multiple security measures like automation of session termination, digital signatures, encryption, and multi-factor authentication. With such extensive security measures in place, the chance of software getting hacked gets reduced to zero.
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In the short term, EHR development and its implementation can be very expensive. However, in the long run, lower transcription costs, cost-effective patients’ record storage, and easier claims management together makes it a profitable investment for hospitals.
EHR applications play a key role in bettering the interactions and experiences that a patient has with their doctors and the healthcare facility. Firstly, it streamlines and expedites the administrative process around getting doctor’s appointments, hospitalization formalities, etc. Secondly, patients are able to access their health records, track the clinician’s notes, and interact with their doctors electronically.
All the different types of electronic health record systems come with a user-friendly patient platform which gets them access to their medical records, test results, documents needed to make insurance claims or further doctor appointments.
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In a healthcare system that lacks access to patients’ medical records, the patients often end up taking the same test multiple times. With a proper electronic health record software in place, this need gets eliminated, as the medical practitioner has all the test details and results in their system.
Now that we have looked into the benefits of EHR system and how does EHR work, let us get down to the operational part of the discussion – how to develop EHR.
Although every EHR solution is engineered according to its individual functionalities and needs of the medical facility, there are some features or requirements which are the same across every EHR system development process.
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The primary agenda of EHR applications development is to better patient care by offering an easy to manage documentation tool. It should be easy for patients and doctors to upload documents across multiple formats like image, textual, and DICOM (the format for MRT and CT images).
The EHR system usually contains the patients’ personal data like full name, address, diagnosis, test results, prescribed medicines list, and other key information which gives insight into the patient’s health.
Using the e-prescribing feature, doctors are able to prescribe medicines to the patients remotely, while accessing their medical data to ensure that there is no drug incompatibility. On the other hand, patients are able to keep track of the medicines history.
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It is necessary for an EHR system to have multiple data access control mechanisms in place. A key point that our EHR developers always keep in mind is that no two people (across different levels) should have access to the same data, for example nurses should not have access to the same data as one with the doctors.
Through the electronic health record software patients are able to schedule appointments with their doctors in real-time. On the other hand, doctors get a dashboard where they are able to view the appointments along with the patient’s details.
Reporting plays a key role when answering how to develop EHR. For practitioners, it helps with a comprehensive overview of the patients’ demographic data, treatments done, rate of treatment success, etc. For patients, it offers a graphical representation of how their treatment is going, upcoming appointments, etc.
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The integration of EHR with test labs promises quick data exchange and faster decision making. What makes it all the more efficient is that the test results get sent to the apps directly, making it easy for patients and doctors to access them and take timely action.
Every healthcare facility works around invoices, claims, denials, payments made towards treatments, etc. The EHR system makes the process easy by making the invoicing journey automated. In addition to this, a number of these systems nowadays come with payment features using which the patients can directly pay for the treatments.
The success of EHR applications are based on two factors – the feature-set and the resources (technology and team) behind them. Now, while we have looked into the first element of success, let’s get down to the next.
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Now that we have looked into the multi-faceted operational side of how to build an EHR system, let us get down to the steps that contribute to EHR software development.
The development stages that you can expect your EHR software development company to follow for creation of an electronic health record system include:
Before starting with the creation of a custom EHR solution, the software agency will look into its feasibility and market fit. What they will do is sit down with you to understand your vision, your requirements, and look into your competitors while establishing what features would set you apart.
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The process starts with creating a list of features, finalizing the technology stack, and finalizing the team who would work on it.
Once we get a go-ahead on the EHR software prototype, we start with the final designing process. Here, we create wireframes and user journeys containing designs that would be visible in the final EHR system.
Following this, we develop the EHR system with all the right set of features, add technologies like AI, IoT, or Blockchain, and integrate security elements. At , we make it a point to work on the development process on a milestone approach where the stages are divided into multiple agile sprints – this ensures a faster delivery and real-time quality check of every module.
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